{"id":18,"date":"2026-06-08T17:11:54","date_gmt":"2026-06-08T09:11:54","guid":{"rendered":"https:\/\/sefsdggd.com\/index.php\/return-policy\/"},"modified":"2026-07-20T12:21:07","modified_gmt":"2026-07-20T04:21:07","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/sefsdggd.com\/?page_id=18","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<div class=\"sfd-policy\">\n<p class=\"sfd-policy__eyebrow\">Effective July 20, 2026<\/p>\n<h1>Return &amp; Refund Policy<\/h1>\n<h2>Order cancellation<\/h2>\n<p>You may request cancellation within 24 hours after placing an order. We normally process orders within 1-3 business days. If your cancellation request is received before the order has shipped and within the 24-hour cancellation period, the order can be cancelled and refunded. Once an order has shipped, it cannot be cancelled and must follow the return process below.<\/p>\n<h2>Return window and eligibility<\/h2>\n<p>Eligible products may be returned within 30 days after confirmed delivery. The item must be unused, unworn, unwashed, undamaged, and returned with all original packaging, accessories, manuals, and labels. A receipt or order number is required.<\/p>\n<p>For hygiene and safety reasons, opened personal-care, intimate, sanitary, or consumable products cannot be returned unless they arrived damaged, defective, or incorrect. Customized products, gift cards, and final-sale items are not returnable unless required by applicable law.<\/p>\n<h2>How to request a return<\/h2>\n<ol>\n<li>Email <a href=\"mailto:support@sefsdggd.com\">support@sefsdggd.com<\/a> with your order number and reason for return.<\/li>\n<li>For damaged, defective, or incorrect items, include clear photos of the product, packaging, and shipping label.<\/li>\n<li>Wait for return authorization and the correct return address before sending anything. Returns sent without authorization may be delayed or refused.<\/li>\n<li>Use a trackable shipping service and retain the shipping receipt until the return is completed.<\/li>\n<\/ol>\n<h2>Return shipping fees<\/h2>\n<p>If the return is caused by the consumer, the consumer is responsible for the return shipping fee. The specific fee is based on the express company selected by the consumer.<\/p>\n<p>If the return is due to our error, including goods received damaged or not as ordered, the consumer is not required to bear the return shipping fee for that reason.<\/p>\n<h2>Inspection and refunds<\/h2>\n<p>After the return is delivered, we normally inspect it within 3-5 business days. If approved, the refund is issued to the original payment method. Most financial institutions post approved refunds within 5-10 business days, although the exact posting time is controlled by the payment provider and card issuer.<\/p>\n<p>Original shipping charges, expedited shipping fees, customs charges, and return shipping paid by the customer are non-refundable unless the return resulted from our error or applicable law requires otherwise.<\/p>\n<h2>Late or missing refunds<\/h2>\n<p>If 10 business days have passed after our refund confirmation, first check with your bank or card issuer. If the refund still cannot be located, contact <a href=\"mailto:support@sefsdggd.com\">support@sefsdggd.com<\/a> with your order number.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Effective July 20, 2026 Return &amp; Refund Policy Order cancellation You may request cancellation within 24 hours after placing an order. We normally process orders within 1-3 business days. If your cancellation request is received before the order has shipped and within the 24-hour cancellation period, the order can be cancelled and refunded. Once an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sefsdggd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18"}],"version-history":[{"count":6,"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":1165,"href":"https:\/\/sefsdggd.com\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions\/1165"}],"wp:attachment":[{"href":"https:\/\/sefsdggd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}